Starting Services

To obtain utility services, customers must personally come to the utility billing office to fill out a service request application. You will need to bring the following to our office:


    1. Driver’s license (picture ID)

    2. Lease or purchase agreement

    3. Residential security deposit for  

         Water-----$100.00      Gas-----$200.00  

The deposits are required at the time of application to establish service.  Please make your check payable to The City of Adairsville.  The deposits do not bear interest and will be deposited into the general fund account of the City of Adairsville.  Gas deposits will be refunded to all customers who have received utility service at the same location for a period of twenty-four months and who has paid monthly utility bills promptly and regularly, and is not, at the end of the stated period, delinquent in the payments of the utility bills.   

For new customers from out of State or Town please call our office at (770) 773-3451 x 101 or

email:  Stephanie Witt  -


If you cannot view PDF files, you can download Acrobat Reader for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Want to go paperless? 

     Go paperless and have your bill emailed to you.  

    To setup paperless billing please contact:   Stephanie Witt